COVID-19 PANDEMIC RESPONSE PLAN

VOLUNTEERS: We are currently updating our volunteer program for our MEAL DELIVERY PROGRAM – please stay tuned and check back.

In this time of uncertainty, we feel it is important to provide support and care to our vulnerable seniors in a positive environment in an effort to comfort and educate those who may be experiencing fear or panic.

We are writing to keep you informed that we’re following the COVID-19 developments very closely as our seniors with complex health issues are at higher risk of becoming ill. We continue to monitor the latest advice from our provincial and federal health agencies, and want you to know that we have plans in place to ensure best practices and protocols are being used.

Our number one priority is the health and well-being of our elderly residents and our team.

We have implemented additional measures to ensure their safety as well as the safety of our team, including:

• Introducing enhanced cleaning protocols, with particular focus on high traffic and high contact areas.
• Offering food delivery service to all residents to encourage social isolation
• Continuing to be a positive presence throughout this time
• Increasing communications and reminders with our residents, partners and employees on important health and safety measures.

Our Seniors & Veterans:

Although we will be making some adjustments, we are committed to caring for our seniors, so we will make extra efforts to let them know that we are here for them, we are supporting them and we will assist them during this difficult time. We will continue to visit them, educate them and provide vital services to them. We will work together as a team to spread love, not germs!

Thank you for your continued support during this time – we are believing for the best for our seniors and veterans and your thoughts, prayers and support are much appreciated.

With gratitude,

Jenny Konkin
President & Co-Founder

We are hiring a part time Program Coordinator:

Job Summary:

We are seeking to hire a part time Program Coordinator to plan and deliver community building programs to vulnerable seniors and veterans who are at risk of homelessness in the Downtown Eastside. They will recruit and coordinate volunteers, engage residents in programs and keep excellent data records. Our Program Coordinator will work closely with the Tenant Support Worker to help residents access the local community resources they need. 

Main Duties and Responsibilities:

• Set up and facilitation of programs (daily, weekly, monthly, special) 
• Liaise with other mental health and health care providers, physicians, community workers, landlords and family members on behalf of clients
• Take inventory and coordinate supply orders
• General office and van cleaning
• Hosting and coordinating volunteers and partner organizations for programs
• Developing respectful and trusting relationships with clients
• Work collaboratively in a team and with partner agencies
• Linking clients to tenant support services
• Providing a safe space for guidance and support for the residents, including engaging them in participating in programs and accessing resources available to them
• Keeping up to date and accurate records regarding resident and program data, progress, success, feedback and potential development
• Assisting the Manager with organizing and coordinating, workshops, fundraisers and special events

Assets and experience:

• University degree and/or Community College Diploma in social services or related field an asset (but not required)
• Experience in community mental health, mental health and crisis intervention an asset
• Experience working with homeless individuals preferred 
• Valid Class 5 driver’s license preferred (not required).
• Proficient use of Microsoft Office and Google Drive. 
• Ability to work independently; self-motivated and disciplined. Ability to work with a team, cooperative, contribution-oriented.

Email cover letter and resumé to info@wholewayhouse.ca